Jonas Söderström

An IA since 1994, Jonas’ recent projects include creating a policy to advance digital democracy for the Swedish Parliament; and transforming the Swedish social security/pension system to a web-based, self-service solution.

Internationally, he’s helped independent news agencies in countries with authoritarian regimes, like Belarus and Azerbaijan, to develop more efficient web strategies.

His book “Stupid bloody system!”, published in 2010 (in Swedish) shows how poor UX in internal, corporate IT systems is a dominant cause of soaring stress in the workplace. It’s been hailed as “an eye-opener” and “a breakthrough”, by audiences far outside the UX/IT field.