Carrie Hane Dennison is the Content and Usability Director at Balance Interactive, a small, full-service web development firm outside Washington, DC. She plans holistic content strategies for clients of all types. With 14 years of experience in communications and web strategy, she brings an array of professional experience to her work. Before starting her professional life, Carrie received her BA from Northern Michigan University and MA from The George Washington University. When not wrangling web content, she wrangles her two active young boys.